These Terms of Service (“Terms”) are a binding agreement between you and C26 Labs LLC, a California limited liability company (“C26 Labs,” “we,” “us”). They govern your use of this website and every product and service we offer — including our browser-based tools, our Mac and iOS applications, and any related content or services (together, the “Services”). By using any of the Services, you agree to these Terms. If you do not agree, do not use the Services.
Eligibility
You must be at least 13 years old to use the Services. If you use the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
Your license to use the Services
We grant you a limited, personal, non-exclusive, non-transferable, revocable license to use the Services for their intended purpose. You may not copy, modify, distribute, sell, rent, sublicense, or reverse-engineer any part of the Services except where the law expressly permits it despite this restriction.
Apps distributed through the Apple App Store are also subject to Apple’s standard terms; where those conflict with these Terms for App Store purchases, Apple’s terms control for that purchase.
Purchases & subscriptions
Some Services are paid — as one-time purchases or recurring subscriptions. Prices, billing periods, and included features are shown at the point of purchase and may change prospectively. Purchases made through the App Store are billed and refunded by Apple under Apple’s policies. Except where required by law or by the applicable store’s policy, payments are non-refundable.
Acceptable use
You agree not to misuse the Services: no unlawful use, no infringing other people’s rights (including recording people without any legally required consent), no probing, disrupting, or overloading our systems, no scraping at scale, no reselling the Services, and no attempting to bypass technical or licensing restrictions.
Your content
You keep all rights to the files, audio, and other content you process with the Services. Many of our products are designed to process your content entirely on your own device — in those cases your content never reaches us and we could not access it if we wanted to. You are solely responsible for your content and for having the rights and any consents needed to process it.
AI outputs
Several of our products use machine-learning models (for example, speech-to-text transcription). AI output can be incomplete, inaccurate, or biased. It is provided for your evaluation and convenience only — it is not legal, medical, financial, or other professional advice, and you should verify it before relying on it. You are responsible for how you use AI output.
Our property
The Services — including software, design, names, logos, and content we created — are owned by C26 Labs and protected by intellectual-property laws. Except for the limited license above, no rights are granted to you.
Disclaimer of warranties
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED — INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND UNINTERRUPTED OR ERROR-FREE OPERATION. YOUR USE OF THE SERVICES IS AT YOUR OWN RISK. SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY EXCLUSIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.
Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, C26 LABS AND ITS MEMBERS, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, OR LOSS OF GOODWILL, ARISING FROM OR RELATING TO THE SERVICES — EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE CLAIM AROSE, OR (B) FIFTY U.S. DOLLARS (US $50).
Indemnification
You will defend, indemnify, and hold harmless C26 Labs from any claims, damages, and expenses (including reasonable attorneys’ fees) arising from your content, your use of the Services, or your violation of these Terms or of any law or third-party right.
Dispute resolution & arbitration
Before filing a claim, you agree to contact us through our contact form and give us 30 days to resolve the dispute informally.
PLEASE READ THIS CAREFULLY — IT AFFECTS YOUR RIGHTS. Any dispute arising out of or relating to these Terms or the Services that is not resolved informally will be settled by binding individual arbitration administered by JAMS in Los Angeles County, California, under its applicable rules, rather than in court. YOU AND C26 LABS EACH WAIVE THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR OTHER REPRESENTATIVE PROCEEDING. Either party may instead bring an individual claim in small-claims court, and either party may seek injunctive relief in court for intellectual-property misuse.
You may opt out of this arbitration agreement by writing to us through our contact form within 30 days of first accepting these Terms. Any claim must be brought within one (1) year after it arises, or it is permanently barred, to the extent the law allows.
Governing law
These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. For any matter not subject to arbitration, you and C26 Labs consent to the exclusive jurisdiction of the state and federal courts located in Los Angeles County, California.
Termination
We may suspend or terminate your access to the Services at any time if you violate these Terms or if we discontinue a Service. Sections that by their nature should survive termination — including ownership, disclaimers, limitation of liability, indemnification, and dispute resolution — survive.
Changes & general terms
We may update these Terms from time to time; the date above reflects the current version, and continued use of the Services after changes means you accept them. If any provision is found unenforceable, the rest remain in effect. These Terms are the entire agreement between you and C26 Labs about the Services, unless we have a separate signed agreement with you. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets. Our failure to enforce a provision is not a waiver.
Contact
C26 Labs LLC · Los Angeles, California · Contact form