This policy covers this website and every product C26 Labs LLC offers — our browser tools, our Mac and iOS apps, and related services (together, the “Services”). The short version: we collect as little as possible, we design our products to process your content on your own device wherever we can, and we never sell your personal information.
On-device by design
Many of our products — including our Mac apps and browser-based tools — process your files, audio, and other content entirely on your own device. That content is never uploaded to us, we have no servers that receive it, and we cannot see it. Where a specific product works differently, its own listing or documentation says so.
What we collect
Contact information — if you write to us through our contact form, we keep your name, email address, and whatever you choose to share so we can respond.
Purchase information — purchases are processed by Apple (App Store) or our payment provider. We receive confirmation that a purchase happened and basic license information; we never receive or store your card number.
Diagnostics — if an app offers crash or error reporting, reports contain technical details about the failure, not the content you were processing.
How we use it
To provide and improve the Services, respond to you, process purchases and licenses, keep the Services secure, and comply with law. We don’t use your content or messages to train public or third-party AI models, and where AI tools help us work, we choose providers that don’t retain data for training.
Sharing
We do not sell your personal information, and we do not “share” it for cross-context behavioral advertising (as those terms are defined in the California Consumer Privacy Act). We disclose personal information only to service providers who help us operate (hosting, payments) under agreements limiting their use of it, when the law requires, or as part of a merger or sale of the business — in which case this policy continues to apply to it.
Cookies & tracking
This website does not set analytics or advertising cookies and does not run third-party advertising. If that ever changes, we’ll update this policy first. We honor browser-level opt-out signals such as Global Privacy Control where they apply.
Retention & security
We keep personal information only as long as needed for the purposes above — correspondence while it’s relevant, purchase records as long as licensing and tax law require — then delete it. We use industry-standard safeguards, though no system can be guaranteed 100% secure.
Your California privacy rights
If you are a California resident, the CCPA/CPRA gives you the right to know what personal information we hold about you and how it’s used, to access a copy of it, to correct it, to delete it, to opt out of sale or sharing (we do neither), and to not be discriminated against for exercising these rights.
To exercise any of these rights, write to us through our contact form. We’ll verify your request using the email address you provide (or comparable information) and respond within the time the law requires — generally 45 days. An authorized agent may submit a request on your behalf with proof of authorization.
Everyone else’s rights
Wherever you live, you can ask us what we hold about you, ask us to correct it, or ask us to delete it — same address, same treatment. If you’re in the EU/UK, we act as the data controller for the little we collect, we process it to perform our contract with you or on our legitimate interest in operating the Services, and you additionally have the rights to portability, restriction, objection, and to lodge a complaint with your supervisory authority.
Children
The Services are not directed to children under 13, and we don’t knowingly collect personal information from them. If you believe a child has provided us personal information, contact us and we’ll delete it.
Changes
If this policy changes, we’ll update the date above and note material changes clearly on this page.
Contact
C26 Labs LLC · Los Angeles, California · Contact form